For financial services
AI controls calibrated to UK financial services regulation.
The FCA Consumer Duty, SM&CR and PS21/3 set a clear bar for how authorised firms manage decisions made on a client's behalf. Adding AI agents to your operations does not lower that bar. Boxed.ai gives small and medium firms the controls and evidence to stay above it.
01
Wealth managers and IFAs
Demonstrate Consumer Duty for AI-touched advice journeys.
AI agents are starting to draft suitability letters, summarise client mail and pre-fill fact-finds. Every one of those steps is a Consumer Duty touchpoint and an SM&CR accountability question. Boxed.ai gives you the gate, the kill-switch and the evidence pack to keep using them confidently.
- Approval gates on outbound client communications
- Tamper-evident log of every model decision in the advice trail
- Risk scoring for new agents before they meet a client
02
Brokers and intermediaries
Bound the blast radius of the agents reading your inbox.
Insurance brokers, mortgage intermediaries and corporate finance boutiques are the perfect target for indirect prompt injection. Hostile content arrives by email every day. A control plane stops a bad attachment from quietly turning into a bad action.
- Inbound content sanitisation before tool calls execute
- Per-counterparty rate limits and policy templates
- Single kill-switch across every connected agent
03
Fintech lenders and payments firms
Operational resilience that PS21/3 will recognise.
Customer-facing agents in regulated lending or payments are an important business service. The FCA expects you to have identified them, set impact tolerances and proven you can stay within them. Boxed.ai gives you the runtime controls and the evidence in one place.
- Service-level kill-switch with documented invocation criteria
- Anomaly detection on tool-call patterns
- Evidence aligned to PS21/3 self-assessment templates
04
Accountancy and audit practices
Built by people who have lived in your control framework.
Boxed.ai's founding team comes from internal audit and tech consulting. The product vocabulary is the one your partners already use: segregation of duties, evidence, exception MI, four-eyes approval. Apply your existing engagement standards to the AI agents your firm is starting to use internally.
- Four-eyes approvals on agent-driven file changes
- Evidence-grade logs aligned to ISQM 1 expectations
- Policy templates for client engagement workflows
Regulatory map
The rules already cover this. We help you evidence it.
Consumer Duty
Cross-cutting rule that firms must avoid causing foreseeable harm. AI-driven communications and decisions are in scope. Boxed.ai produces the per-decision evidence to demonstrate good outcomes.
SM&CR
Senior managers carry personal responsibility for the activities they oversee. Boxed.ai records who approved what, when, and on which agent — so accountability is traceable rather than implied.
PS21/3 Operational Resilience
Important business services need impact tolerances and demonstrable controls. The kill-switch, exception MI and audit log map directly to the testing and reporting expectations.
Common questions from FS firms
Straight answers, no hand-waving.
- We already have a Microsoft Copilot tenant — isn't that enough?
- Tenant-level controls help with data boundaries and access. They do not give you per-action policy gates, kill-switches across non-Microsoft agents, or a tamper-evident log built for an external auditor. Boxed.ai is provider-neutral and complements what your tenant already enforces.
- Does this slow our agents down?
- The policy gate adds latency on the order of tens of milliseconds for in-policy calls. Calls that need approval pause for the human, not the gateway. We measure and publish overhead per tool call in design-partner pilots.
- How do you handle false positives on the content firewall?
- Policies are tunable per tool and per agent. Every block produces a structured refusal the agent can recover from, and an entry on the exception log so your second line can review and adjust thresholds without redeploying.
- What about data residency? We have UK clients.
- Data residency options are part of the design-partner conversation. The architecture supports UK-only processing for the gateway and log; the underlying model providers retain their own residency commitments.
Bring your compliance officer to the demo.
We'll walk through a live agent, the policy gate, the approval flow and the audit-log export. Thirty minutes, no slides — just the working product.